IT HelpDesk - ServiceDesk Plus
By ManageEngine
Here's a smart way to have your IT helpdesk application at your fingertips, "literally!"
ServiceDesk Plus, your IT help desk genie, is now accessible on your android mobile devices.
Tackle your tickets while on the go!
● Log in, manage and close your help desk tickets.
● Record info such as the subject, description, attachments, resolutions, tasks, worklogs, and notes.
● Have a bird's eye view of all the details of your ticket in a single pane.
Be available for your end users anytime.
● Allow your end users to quickly log in tickets from the mobile app.
● Have live conversations with end users.
● Respond to end user queries from within the ticket.
Choose what you want to see.
● Create custom views for convenience and save them for later.
● Choose from a list of default views such as all tickets, unassigned tickets, SLA violated tickets, etc.
● Keep track of your response and resolution SLAs with the SLA status flags.
Above all, choose this authentic, Pink verified IT help desk app and have a
world class experience with the best help desk features.
You're only a few quicksteps away from having your help desk mobile app up and
running.
● Sign up for an account with ServiceDesk Plus, if you haven't already.
● Download and install the ServiceDesk Plus mobile app.
● Log in and play.
It's really that simple!
Oh wait! We're not done yet!
You can even have a demo of the mobile app, before signing up! All you need to do
is simply install the app on your phone and use the following credentials to log in.
Username: demo
Password: demo
Download a free 30 day trial of ServiceDesk Plus at http://bit.ly/1OxZB0N
This app is a component of Citrix XenMobile and the Secure app family. A XenMobile license is necessary for full access to the apps function and features. Designed for business, Citrix Files is a file manager that offers secure data sharing and storage, customizable usage and settings, ...
Mobile for Jira Enterprise for Android is the ultimate solution to use Atlassian Jira on your Android device. it works with Jira core, Jira software and Jira service desk.Mobile for Jira requires Mobile for Jira App installed on your Atlassian Jira instance (Server or Cloud). You can do...
Manage "Everything IT" - Anywhere. Take your IT network, help desk tickets(cloud or local) and users with you wherever you go! With Spiceworks - Help Desk, Spiceworks users have the info they need to do their IT jobs – at their fingertips. See devices, work help desk tickets, access use...
ManageEngine ServiceDesk Plus Cloud for Android offers mobile access for your technicians to access the tickets available on the web at http://ondemand.manageengine.com/service-desk/index.html .This Android App ensures that your technicians carry your IT servicedesk with them and service the e...
The new and improved Citrix Events mobile app lets you manage your event agenda, find the right sessions, and network with fellow Citrix Summit 2020 attendees—all from your mobile device! With the Must See feature, find all the booths, sessions, and speakers you won't want to miss at Ci...
Disclaimer: This is a corporate app. It will NOT work for Home Users, or private emails such as Gmail, Hotmail, Yahoo, etc. If your organization uses ManageEngine ADSelfService Plus, you can use this app to reset the password of your corporate Windows Active Directory account. Although Zoho...
ManageEngine MDM helps your IT administrator conquer the mobile device management for Android devices, including Samsung KNOX SAFE. This free MDM App facilitates in enrolling the corporate and BYOD Android mobile devices into ManageEngine’s MDM software console which can be downloaded On-Premi...
ManageEngine Ping Tool offers network monitoring capability from your android mobile. You can get the complete view of what is happening across your LAN and Websites on the go. This mobile version of ManageEngine Ping Tool monitors availability of the servers, desktop machines, network ...
ManageEngine OpManager is a network management platform that helps large enterprises, service providers and SMEs manage their data centers and IT infrastructure efficiently and cost effectively.Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable temp...
